Updating Lists

You can add contacts to a list via different methods in Rejoiner. This guide will show you how.


Update options

To start, click on the Update List button at the top right corner of your list. This will trigger the following side navigation to appear with update options:

Upload CSV

To use this option please select the following from your Update List side navigation options:

You may import contacts from another application to a Rejoiner list by uploading a comma-delimited CSV file. Click here to download an example.

Why this Format?

A comma-delimited is a type of data format in which each piece of data is separated by a comma. This is a popular format for transferring data from one application to another because most database systems are able to import and export comma-delimited data.

For example, data pulled from a database and represented in a comma-delimited format looks like the following. Each column value is separated by a comma from the next column's value and each row starts a new line:

janeadams@gmail.com,Adams,Jane,1973-03-31,46,f,New York

Watch the following video to take a look at the CSV import process.

Copy & Paste

To use this option please select the following from your Update List side navigation options:

You can manually import contacts into a Rejoiner list via copy/paste, or by typing them.


Upon selecting the Copy Paste option, you will be taken to the following screen:


You may paste a list of contact emails, or contact emails and any other parameter values. Like so inside the text area:

Important: If you're pasting other contact parameters, you must use the correct formatting and include all parameters—including the email parameter—as the first line.

If adding more than 1 contact, then you must add each contact's info in a new line:

Then click on the continue button at the bottom right.


You will now see a screen asking you about whether you want to insert customers on a journey. We will skip this, for now, so leave the option disabled. And then click on the "Continue" button.


Lastly, you will see a small preview of your update request. If all looks good, then click on "process request."


You should now see a confirmation message at the top of your list like so:

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