Setting Your Abandonment Buffer
The order expiration buffer is an adjustable period of time that defines how long Rejoiner waits to define a cart as abandoned.
We built the buffer feature because we believe there is a period of time immediately after a customer leaves a site, where he is likely to come back and convert on his own. That period of time is different for every business and our goal is not to cannibalize a sale you were going to get any way.
How It Works
From a customer's last tracked interaction on your website, the buffer you've set starts counting down. Should the customer return to your site at any point during the buffer period, it will reset. If your buffer counts down to zero, the session will then be defined as abandoned.
Set Your Buffer
Buffer using the dropdown
- Save your Domain Settings