Test Abandons Are Not Tracking
There are several factors that could be impacting our ability to track abandoned carts on your site. Here's a run-down of possible issues to check that would cause tracking to fail:
Fix: If you're integrating in a test environment, you'll need to whitelist the domain for your account by emailing firstname.lastname@example.org.
Issue: Your abandonment buffer has not expired.
Issue: Your platform add-on hasn't been enabled or configured.
Fix: Depending on your eCommerce platform, you may need to enable the Rejoiner add-on from within your platform admin view.
Issue: The sendConversion call is being employed too early.
Fix: Verify that the sendConversion call is only being used on goal pages and nowhere else. Goal page examples would be customer receipts, order confirmations or other success pages.